If you contact AlloCovid at 0 806 800 540 (price of a normal call), you will come across a robot which helps in the diagnosis of the Covid-19. The consultation time is around 3 minutes. Once the basic questions have been answered, the virtual assistant checks for possible coronavirus symptoms. In the event of serious signs, the robot invites you to contact the emergency service on 15. If the signs of the disease are less obvious, the questionnaire becomes more precise. Medical history, chronic diseases, loss of taste or smell … everything is reviewed.
In the end, the consultant has three options: stay at home, consult his doctor or call the 15. At the origin of this national first are researchers from the National Institute of Health and Medical Research ( Inserm). “At the same time as we give advice (…) we collect this information in the service of the population”, explains Xavier Jouven, cardiologist, director of the team at Inserm. The postal code requested makes it possible to map the epidemic.
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