Several consumer organizations announced on Monday January 20 the launch of a petition on the subject of door-to-door marketing, calling on the public authorities to ban this practice, which is qualified as ’“Intrusive” and of “Unwanted by consumers”.
“The resurgence of telephone canvassing (…) requires firm action from the public authorities to put an end to toxic practices”, denounce, in a joint press release, ADEIC, AFOC, ALLDC, CSF, Cnafal, CLCV, Rural families, UFC-Que Choisir and UNAF.
This initiative comes at a time when the National Assembly is preparing to discuss, on January 30, at second reading, a bill on this issue. “However, as it stands, the text is cruelly ambitious and may even worsen the situation, hence our call to mobilize consumers, the first victims of real commercial harassment”, alarm associations.
“The sectors that use canvassing the most are those that concentrate consumer disputes with amounts that can be very significant”, denounce these associations, which aim to reach 50,000 signatures for the petition.
The Bloctel device deemed ineffective
In France, at the present time, everyone can be solicited, unless they have entered their number in the Bloctel file, a service set up in 2016 which makes it possible to no longer be disturbed by unwanted calls. Some 3.7 million consumers and 700 companies had subscribed to the Bloctel device in 2018.
Telephone canvassing did not “Not been limited by Bloctel. Four years after its implementation, the system is proving to be ineffective due to far too extensive exemptions and insufficiently dissuasive sanctions “, continue the associations.
With regard to the text to be discussed soon in the Assembly, this one “Endorses the logic of Bloctel's right of opposition (opt-out), the ineffectiveness of which is well known to consumers”, underline the associations. The“Opt-out”, it is when the recipient of an advertisement has not objected: if he did not say no, it is yes, recalls on its website the National Commission for Data Protection (CNIL) ).
In addition, the text “Widens the possibilities of derogation from the ban on telephone canvassing for people registered on Bloctel”, still tan the associations. According to them, “All the companies with which the consumer registered with Bloctel has, or had a contractual relationship, could solicit it:“ Contract one day, always solicited ! ' “, protest the associations, which call on parliamentarians to “Outright ban this practice”.