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of associations denounce the failure of the Bloctel service

Marc Chauvet's telephone bell can ring up to ten times a day. Telephone salespersons who come to disturb the peaceful daily life of the retiree. “It really is an intrusion, a harassment that must absolutely be stopped”, he says. According to a consumer protection association, each household is called by sellers four times a week on average. For almost one in two French people, it's even every day.

Since 2016, the State has set up the Bloctel device, a service to oppose canvassing by telephone. Marc Chauvet has successfully added to this list, but the abusive calls continue. He therefore decided to report them all to Bloctel. Numerous complaints which sometimes lead to sanctions. In 2019, 77 companies were fined a total of 2.5 million euros. But the state services admit it: the system has its limits.

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