As containment continues to fight the Covid-19 pandemic, Amazon has announced that its delivery capabilities in France will focus on certain priority products. In a French information page, the platform indicates that apart from the products “What customers need most”, some items sold directly by Amazon will no longer be available, while others will be delivered with extended lead times.
The list of products considered as such is not however specified in detail, Amazon having only indicated in the press that it will be the basic products for the home or hygiene which will have priority over the others, in France and in Italy, as in the United States.
“We need to focus available capacity on the highest priority items and, as of today, temporarily stop taking orders for certain lower priority products on Amazon.fr and Amazon.it”, the group said in a statement released on Saturday March 21. On Monday March 23, it was still possible to order a camera or a voice assistant, a priori without restriction.
No deliveries to But, Conforama or Ikéa
This new policy applies to products ordered directly from Amazon or from third-party sellers who instruct Amazon to store and ship the goods. Other third-party sellers not going through Amazon logistics – the “Partner sellers” to which Amazon rents its virtual shelving – will not be affected. They can continue, through Amazon, to ship all types of products because they have their own warehouses and their own shipping channel.
The announcement came following public criticism from the Minister of the Economy, Bruno Le Maire. Thursday March 19, he had denounced “Unacceptable pressures” on behalf of Amazon, which refused to pay its French employees eager to assert their right of withdrawal because of the coronavirus.
More generally, many online merchants continue to offer home deliveries, which the government authorized during confinement – including stores selling musical instruments, drones or clothing. However, a few rare merchants have completely ceased their activity: this is the case for furniture specialists But, Conforama and Ikea, whose warehouses are closed. This is also the case for the network of independent local bookstores Leslibraires, which now concentrates on books in electronic format.
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