Zoom has become the most downloaded Internet application in the world due to the health crisis, with nearly 300 million users. Not bad for a solution launched in 2012 in Silicon Valley by a Sino-American engineer, Eric Yuan, who emigrated fifteen years earlier to California. Like everyone, parliamentarians were won over by the simplicity of this free application, which requires no download. This mishap calls for two remarks.
First, despite what is said too easily, the world of technology is not just the quintet Google-Apple-Facebook-Amazon-Microsoft. None of them, any more than Cisco, however industry leader, was able to compete with Zoom in its ease of use, access, and in the quality of its service. Eric Yuan worked at Cisco in the 2000s. He suggested that they develop a simple application that works entirely on the Internet and can be used on a smartphone. The firm did not want it. Google or Facebook are trying to catch up. It is the strength of Silicon Valley to constantly bring up new competitors.
But this story also highlights the neglect of everyone, MP or entrepreneur of start-up, to take into account the security imperative in the age of telework. Hacking Zoom was easy; the system has been hacked. Today, other attackers are attacking, on order, pharmaceutical companies and health agencies in countries fighting the Covid-19. Cyber warfare knocks on our door. And we are not ready for that either. As if we were suddenly thrown, by the fault of a virus, into a future whose codes we have not assimilated, that of digital civilization.
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